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Financial Aid Policies

Prompt Pay Discount

A discount of 15% will be provided for patient responsibility amounts (copay, deductible, self-pay amounts) paid at the time of service or paid in full within 30 days of insurance payment.

Payment Plans

If you are unable to pay your amount due in full and would like to establish a payment plan. You may do so by logging into MyChart or by calling customer service at 740-380-8124 or Toll Free at  800-479 2351.

Availability of Uncompensated Services

Hocking Valley Community Hospital and Hocking Valley Medical Group are committed to providing financial assistance to patients who have healthcare needs and are either uninsured or underinsured. Financial assistance is available to all patients making up to 350% of the federal poverty level (FPL) and Hocking County Residents up to 400% of the FPL. This does not affect eligibility for the Prompt Pay Discount.

Federal Poverty Guidelines
You may qualify for a discount even if your income exceeds the FPL. Please contact HVCH for more information.
Family Size Income
1 $15,960
2 $21,640
3 $27,320
4 $33,000
5 $38,680
6 $44,360
7 $50,040
8 $55,720

If you believe that you may be eligible for uncompensated services, please contact us at (740) 380-8090 and a representative can walk you through the application process.

Interest Charges

Hocking Valley Community Hospital currently does not charge interest on unpaid accounts.

Questions Concerning Billing

If patients have questions concerning their bill, or would like to see if they qualify for discounts or uncompensated services, they may do so by contacting the hospital’s Billing Office at 740-385-5276 or 844-324-7257.